Shipping and payment

How your clock reaches you

We hold stock in three warehouses and ship from the one closest to you. That keeps transit short and customs simple. Every parcel is tracked, and fragile items travel in the same protective packaging we use for the premium boxes.

United States

2 to 7 days
  • Ships from our US warehouse
  • UPS, USPS, other carriers on request
  • Tracking on every parcel

Europe

2 to 7 days
  • Ships from our warehouse in Spain
  • UPS and national post, other carriers on request
  • Insured shipping

Worldwide

from 3 days
  • Ships from the US, EU or Russia
  • UPS, DHL, EMS, national post
  • UAE, Qatar, Kazakhstan and more
Order flow

Four steps, no surprises

1. Tell us the model

Pick a clock in the catalogue and message us on WhatsApp. Tell us the clock case material and any personalisation you want.

2. We confirm

You get the final specification, the price and the delivery window in writing before anything is charged.

3. Payment

Card or a local account in the US, Europe or the UAE. Limited and custom builds start production once payment clears.

4. Dispatch

We ship from the nearest warehouse and send the tracking number the same day the parcel leaves.

Payment

Two ways to pay

Card payment

Visa, MasterCard and other international cards, processed through a secure payment gateway.

Local payment partners

We hold accounts with partners in the US, Europe and the UAE. Paying a local account is faster and cheaper; details come with your order confirmation.

Other destinations

Beyond the three main routes

Kazakhstan

7 to 14 days from the Russian warehouse. CDEK, EMS, Russian Post and other carriers on request.

Russia

From 2 days. Courier to the door or pickup from more than 1,000 collection points.

Two years on core models, five years on premium models. The warranty covers the clock and the tubes, and the exact term ships with your documents. Tubes are socketed, so a replacement never needs soldering. More detail on the FAQ page.

Ask about delivery to your country